RETURNS ANS EXCHANGE

We hope that you are delighted with your order, if you are not completely satisfied you can exchange your order. Please notify us via email of your intent to return within 2 working days of receipt of your purchase(s). If you are a first time customer and you have made a mistake in selecting your size, you don’t have to worry. We will exchange it for you subject to the following conditions:

• Send a mail to stitchcult@gmail.com with the requisite information (Order number and reason for return). 
• Return the goods within 10 business days of receiving it.
• you may return them at:
  STITCHCULT, 36 new market above Union bank, Bhopal, 462003 , MP, India PH +91 9926419331
• Item(s) must be unworn, unwashed, and unused.
• Item(s) must be returned in the original condition received. All garment tags must still be attached and any packaging provided is considered part of the product and must be returned to initiate an exchange.
• All custom made orders are non-returnable
• We do not have a refund policy. All returns are processed as store credit only. 
• Please use the services of a trusted courier agency of your choice to return the product.
• Please ensure that the return packets are securely packaged to avoid damage of goods in transit. If found damaged, the goods will not be replaced or refunded.
• International Orders: We do not accept returns on International Orders due to high logistics costs.

Once we receive the shipment

• Our team will determine if it is fit for replacement and send you a mail informing you of the same.
  If deemed fit for return, we will replace the returned items (subject to availability) or else issue a refund coupon for the same amount.
• The replaced item will be dispatched to your address immediately.
  If deemed not fit for return, we will send the goods back to you.
  Processing and closing of an exchange issue may take 10 business days at our end.